Access Over-the-Phone Interpreting

Option 1—Using a Phone  

Follow these steps:

  1. Dial 844-932-1616 
  2. Say the language you need.
  3. Provide Authorization Code. (Please contact Language Services to obtain your location authorization code). Followed by the # sign. 
  4. Brief the interpreter. (Summarize what you wish to accomplish.)
  5. The interpreter will assist you in connecting with the call recipient.
  6. Say "end call" to the interpreter when your call is completed.

Option 2—Using the On-Demand Interpreting App

Follow these steps:

  1. Install the proper On-Demand Interpreting App: PC or Chromebook / Android Device / Apple Device
  2. Open On-Demand Interpreting App.
  3. Select the language. (You can search by language and/or country.)
  4. Click on the phone icon.
  5. Brief the interpreter. (Summarize what you wish to accomplish.)
  6. The interpreter will assist you in connecting with the call recipient. 
  7. Say "end call" when your call is completed.

OPI Tutorial—Using the On-Demand Interpreting App

Do not share OPI access information with parents, students, family advocates, or any agency. A JCPS employee must always be in charge of accessing OPI. This service is an expense; therefore, JCPS employees are responsible to manage the cost.