Language Services

Parents

Language Services is pleased to offer language support for all JCPS international families. To learn how to access language support, an informational video is provided in various languages.  

History 

Language Services History

Mission Statement

The purpose of JCPS Language Services is to obtain language support. We help the district communicate effectively with English learners and their families in their native languages.

What We Do

Language Services Video

Language Services Brochure

Available Services

  • Telephone interpreting
    • Quick access to trained interpreters when an urgent need arises
    • Support in dozens of languages
  • Face-to-face interpreting
    • Appointments planned in advance for lengthy or complex issues
    • Parents/Staff prefer to work with an interpreter in person.
  • Video interpreting
    • ​Instant access to a virtual on-site interpreter
  • Translation of documents
    • Documents used districtwide
    • Parent notes

Accessing Interpretation/Translation Services

  • Emergency Requests—Call (502) 485-6379 for the following: Suicidal, injured, ill, suspended, bullying, fighting, bus misbehavior, etc.
  • Non-Emergency Interpreter Requests (Oral Communication)
    • Complete an Interpreter Request. If you need assistance, please view the appropriate video.
      • Complete the Interpreter Request a minimum of five days prior to the date of service. If less than five days, call Language Services at (502) 485-6379.

Processing Requests

  • You will receive a confirmation email from Language Services after you submit your request.
  • Language Services will review your request promptly.
  • Language Services will correspond by phone, email, or text to keep you informed of the status of your request.

Our Interpreters

T.I.E. Requester User Information

T.I.E. Translators/Interpreters User Information