Installing On-Demand Interpreting Mobile App (Android)

Download the App:

  1. Tap the Google Play store icon.
  2. Search for “LanguageLine” or LanguageLine Insight.”
  3. Tap the “Interpreters” icon.
  4. Tap “Install.”
  5. Tap “Open.”
  6. Tap “OK,” and then tap “Allow” twice to allow the application to access your microphone and camera.

Authenticate device:

  1. Complete a one-time activation of your Android device by entering your Authentication Code ( call Language Services for the code) and your device name consisting of your location # and your last name. For monetary reasons, please do not share the Authentication Code with non-JCPS employees.
  2. Tap “Activate Device” for immediate on-demand access to more than 10,000 interpreters (voice and video).

Do not share VRI access information with parents, students, family advocates, or any agency. A JCPS employee must always be in charge of accessing VRI. This service is an expense; therefore, JCPS employees are responsible to manage the cost.