Family Contact Information

Family Contact Information Request. parent holding an iphone

JCPS schools and administration do our best to keep families informed, but we need your contact information. Let your child's school know the easiest ways to contact you in case of emergency, to share information about your child's academics and to receive e-newsletters and importation information updates from JCPS. In addition to phone calls, we use two main platforms to contact families - School Messenger and School CNXT, which are listed below.  You can find a list of schools and their contact information here.

Receiving updates from your school and JCPS

school messenger logoOpt-in directions for parents flyer

Dear JCPS Families and Employees: 
School Messenger is the phone, email and text messaging system used by Jefferson County Public Schools (JCPS) to communicate school cancellations, safety alerts and other important information to you. The following process will show you how to enter your contact information, set your preferences and “opt in” to continue receiving these messages from JCPS and/or your child’s school.

  • If you are a JCPS employee only, please review the opt-in instructions
  • If you are a JCPS parent or a JCPS employee AND parent, you may opt in by texting the letter "Y" to 67587. 

If you'd like to customize the type of communications you'd like to receive on your phone or email, visit and create an account. You can also set up and manage your contact information and preferences by downloading the [Blue] SchoolMessenger app from the Apple App Store or Google Play. If you have any issues with the attached instructions or require further assistance, please call the JCPS Technology Service Desk at (502) 485-3552. 


School C.N.X.T. Logo

SchoolCNXT is a way for schools to contact families directly and also a way for families to send direct, two-way messages to teachers and other school staff. School CNXT connects districts, administrators, teachers, parents, and students, providing an easy way to equitably share news and events, send reminders, participate in two-way messaging, and engage with your community.

View the activation Instuctions.

Download the SchoolCNXT App at the Apple App Store or Android Google Play