Installing On-Demand Interpreting Mobile App (Apple)

Download the app:

  1. Tap on the App Store icon.
  2. Search for “LanguageLine InSight Video.”
  3. Tap “Install.”
  4. Tap “Open” or tap on the “Interpreters” icon on your device’s screen to launch the application. The Authentication screen will appear.
  5. Enter the Authentication Code. Call Language Services for the code. (For monetary reasons, please do not share the Authentication Code with non-JCPS employees.)
  6. Assign a Device Name consisting of your location # and your last name.
  7. Tap on Activate Device to complete authentication.

Complete the application setup:

  1. Tap OK when the pop-up “LanguageLine would like to Access the Microphone” appears.
  2. Tap OK when the pop-up “LanguageLine would like to Access the Camera” appears.

Do not share VRI access information with parents, students, family advocates, or any agency. A JCPS employee must always be in charge of accessing VRI. This service is an expense; therefore, JCPS employees are responsible to manage the cost.