The Culture & Climate Department's goal is to provide support for educators to create healthy, caring, equitable cultures and learning environments. By supporting educators to establish meaningful relationships with deeper, more personalized learning experiences, the goal is for students, staff, and families to have a sense of belonging, be engaged and empowered.

The Behavior Systems Department ensures comprehensive support to schools in implementing Positive Behavior Interventions and Supports (PBIS) and Restorative Practices (RP) in JCPS schools. Our department trains schools on implementing these evidence-based approaches to cultivate a positive school community, enhance engagement, and foster relationships among students and staff. We continually expand our training and implementation efforts to equip staff with effective proactive strategies for addressing behaviors, restoring relationships, and guiding students toward responsible actions and positive alternatives.

The Bullying Prevention Department provides educational resources and support to JCPS stakeholders to increase awareness, reduce bullying behavior, and improve our schools and district's positive culture and climate. We offer presentations and resources on bullying prevention to all stakeholders and monitor and distribute Tipline reports. We also observe students in the classroom, offer recommendations, and conference with students, staff, and parents upon request.

The Student Behavior Support (SBS) team works with K-12 students (non-ECE) who exhibit extremely disruptive behaviors to enhance positive outcomes and reduce suspensions, incidents, and referrals. SBS professionals collaborate, coach, and consult with school staff to create individualized behavior support plans, monitor and analyze outcomes, and gradually reduce direct support as students exhibit safe and conducive behaviors. Replacing unacceptable behavior with prosocial and healthy responses increases opportunities for deeper learning.

The JCPS Project Prevent grant, federally funded by the U.S. Department of Education, is designed to mitigate the effects of community violence on students and families.

The Pupil Personnel Department helps ensure students attend school by working with district schools to remove barriers. They investigate cases of nonattendance and enforce Kentucky's compulsory attendance law. The department staff is located in all eight of the Louisville Metro Neighborhood Places, allowing them to work with families needing assistance.

Department staff manages student records, provides information, transcripts, and copies of student records, and oversees daily attendance recording for every student in the district.

The Data Control Department provides support and training to school attendance and records clerks in order to ensure daily attendance data integrity and accurate state attendance funding for every student in the district. Department staff also maintain all inactive student records and process records requests, providing information, transcripts, and copies of student records to eligible students, parents, and agencies.

The Office of Student Relations provides behavior support for schools, parents, and students. It offers resources to cope with substance abuse and other issues that can hinder learning and assists in placing students into the appropriate Area 5 schools.

JKM Training provides Safe Crisis Management (SCM) training to promote professional training that respects the dignity of all individuals. To get certified, you must complete the online SCM module and pass written and physical skill tests with a minimum score of 85%. The physical SCM training is available in summer and winter sessions, and you must attend a four-hour practice to maintain your certification before the expiration date listed on your SCM certificate.

SCM adheres to best practice guidelines and complies with federal and state statutes defined by 704 KAR 7:160 Use of Physical Restraint and Seclusion in Public Schools. Additional information on restraint and seclusion can be found in the 2023-24 Student Support and Behavior Intervention Handbook (pages 41–44).