Culture & Climate

About Us

The Culture & Climate Department's goal is to provide support for educators to create healthy, caring, equitable cultures and learning environments. By supporting educators to establish meaningful relationships with deeper, more personalized learning experiences, the goal is for students, staff, and families to have a sense of belonging, be engaged and empowered.

Behavior Systems

Contact Us

Saundra Hensel
Manager, Behavior Systems
(502) 485-6526

About Us

The Behavior Systems Department ensures comprehensive support to schools in implementing Positive Behavior Interventions and Supports (PBIS) and Restorative Practices (RP) in JCPS schools. Our department trains schools on implementing these evidence-based approaches to cultivate a positive school community, enhance engagement, and foster relationships among students and staff. We continually expand our training and implementation efforts to equip staff with effective proactive strategies for addressing behaviors, restoring relationships, and guiding students toward responsible actions and positive alternatives.

What is PBIS?

PBIS, or Positive Behavioral Interventions and Supports, is a proactive framework used in schools to promote positive behavior and improve overall school climate. It's based on data-driven decision-making and offers tiered supports to address students' varying behavioral needs. By setting clear expectations, teaching and reinforcing positive behaviors, and providing targeted support when necessary, PBIS aims to create a positive and supportive learning environment for all students.

What is Restorative Practice?

Restorative Practice (RP) is a set of strategies educators use WITH students to:

  • Develop supportive relationships (proactive)

  • Build community (proactive)

  • Respond to challenging behavior (responsive)

JCPS began implementing Restorative Practice in 2016. Restorative Practice, or RP, is an equitable and proactive set of strategies building community and a sense of belonging, as well as for addressing conflicts and behavior concerns. RP focuses on repairing harm and restoring relationships. Instead of simply punishing a child for misbehavior, restorative practice encourages them to understand the impact of their actions and take responsibility for them. It's about helping students learn from their mistakes and repair the harm done. In JCPS, 45% of schools have been trained and are implementing RP. By using Restorative Practice, we aim to build a supportive and respectful community where everyone feels a sense of belonging and feels valued.

"The fundamental premise of restorative practice is that people are happier, more cooperative, and productive, and more likely to make positive changes when those in authority do things WITH them, rather than TO them, FOR them, or NOT at all." Ted and Susan Wachtel, International Institute for Restorative Practices

Ted Wachtel  

   International Institute for Restorative Practices

Bullying Prevention

Contact Us

Bullying Prevention
(502) 485-7527

About Us

The Bullying Prevention Department provides educational resources and support to JCPS stakeholders to increase awareness, reduce bullying behavior, and improve our schools and district's positive culture and climate. We offer presentations and resources on bullying prevention to all stakeholders and monitor and distribute Tipline reports. We also observe students in the classroom, offer recommendations, and conference with students, staff, and parents upon request.

Bullying: How to recognize it and stop it from happening.

Bullying is a serious problem that parents need to acknowledge and address.

Bullying Definition

Bullying is repeated and deliberate physical, verbal, or social attacks or intimidation directed toward another person. There is a real or perceived imbalance of power between the person displaying bullying behavior and the person harmed. Bullying may be done by one individual or a group and is repeated, or has the potential to be repeated, over time. Cyberbullying is bullying that takes place using electronic technology.

Bullying Reporting Protocol

We encourage all reporters to:

  • Communicate your concern with the classroom teacher.

  • Communicate your concern with a school administrator.

  • Request a face-to-face meeting with the school to discuss concerns/events/allegations.

  • Submit a Tipline report via phone or online.

    • This report will give notice to the assistant superintendent’s office

    • The report is still being investigated at the school level.

If the school needs assistance or resources, then we support them. We speak with students, school staff, and families to get concerns addressed and handled.

Did You Know?

  • Likely, persons harmed by bullying behavior are those who look different, act differently, or select activities that are not mainstream.

  • Persons harmed do not intentionally provoke bullying.

  • Bullying can be committed by one or more children against another.

  • Bullying not only harms people but also negatively affects the climate of the school and the opportunity for all students to learn and achieve.

  • Kentucky law requires school districts to have plans, policies, and procedures to deal with measures for assisting students who are engaged in disruptive and disorderly behavior.

Types of Bullying

Physical bullying includes punching, poking, hair pulling, beating, biting, and strangling.

Verbal bullying includes name-calling, teasing, and gossiping.

Emotional bullying includes rejecting, terrorizing, extorting, blackmailing, isolating, and defaming.

Sexual bullying includes sexual propositioning or sexual harassment.

Cyberbullying includes bullying that takes place using electronic technology.

Warning Signs

Prevention Information

Bullying Resources

Student Behavior Support

Contact Us

Dr. Naomi Handley
Multi-Tiered Systems of Support Manager, Student Behavior Support Team
External: (502) 485-6792
Internal: (502) 400-6792

About Us

The Student Behavior Support (SBS) team works with K-12 students (non-ECE) who exhibit extremely disruptive behaviors to enhance positive outcomes and reduce suspensions, incidents, and referrals. SBS professionals collaborate, coach, and consult with school staff to create individualized behavior support plans, monitor and analyze outcomes, and gradually reduce direct support as students exhibit safe and conducive behaviors. Replacing unacceptable behavior with prosocial and healthy responses increases opportunities for deeper learning.

Project Prevent

Contact Us

Dr. Naomi Handley
Multi-Tiered Systems of Support Manager, Project Prevent Grant Director
External: (502) 485-6792
Internal: (502) 400-6792

Project Prevent Community Partner: Volunteers of America Restorative Justice (VOA-RJ)

About Us

The JCPS Project Prevent grant, federally funded by the U.S. Department of Education, is designed to mitigate the effects of community violence on students and families.

Working at nine selected schools, Project Prevent provides:

  • Behavior Support: Targeted support for students and teachers from Board-Certified Behavior Analysts

  • Case Management Support: Referrals to social services provided by our partners at Volunteers of America-Restorative Justice

  • Trauma-Informed Training: Professional development for school staff, focused on trauma and the effects of community violence

  • Targeted Community Events: Educational events to empower parents and the surrounding community to support our students better

  • Multilingual Learners: All Project Prevent grant activities are adapted to allow access to multilingual learners and their families

Nine Project Prevent Grant Supported Schools:

  • Coleridge-Taylor Elementary

  • Hawthorne Elementary

  • Hazelwood Elementary

  • Indian Trail Elementary

  • McFerran Elementary

  • Rutherford Elementary

  • Shacklette Elementary

  • St. Matthew Elementary

  • Wellington Elementary

Pupil Personnel

Contact Us

Brent Lynch
Director, Pupil Personnel
Phone: (502) 485-3338
Fax: (502) 485-6411


Lam Building
4309 Bishop Lane,
Louisville, KY 40218

Pupil Personnel is located in the Lam Building on the second floor at the top of the steps.

Count Us In! Every Student, Every Day! 

The Pupil Personnel Department helps ensure students attend school by working with district schools to remove barriers. They investigate cases of nonattendance and enforce Kentucky's compulsory attendance law. The department staff is located in all eight of the Louisville Metro Neighborhood Places, allowing them to work with families needing assistance.

Department staff manages student records, provides information, transcripts, and copies of student records, and oversees daily attendance recording for every student in the district.

Data Control

Contact Us

Jennifer Westerfield
Supervisor; Attendance Systems, Data Control, and Records

About Us

The Data Control Department provides support and training to school attendance and records clerks in order to ensure daily attendance data integrity and accurate state attendance funding for every student in the district. Department staff also maintain all inactive student records and process records requests, providing information, transcripts, and copies of student records to eligible students, parents, and agencies.


Student Records and Transcripts


Kentucky law requires children six years old or under 18 by August 1 to attend school. Homeschooled students have been withdrawn from public school and are being educated in a private or home setting. Kentucky classifies homeschools as non-public schools; therefore, the laws relating to non-public schools also apply to homeschools.

Parents or guardians of non-JCPS or homeschooled students who want to enroll their children in JCPS should schedule an appointment with the school administrator. Students who have missed state assessments must demonstrate competency in reading, on-demand writing, and mathematics.

The principal or designee will determine the appropriate grade placement based on a review of the following:

  • Student transcript (which is a record of the grades earned by the student)

  • Name, author, and publisher of the textbooks used

  • An attendance manual (which is a record of days and times taught)

  • An outline of materials covered in each subject

  • Grades K–8—Selection of student’s best works from each subject

  • Grades 9–12—A portfolio consisting of six pieces of work, one from each course for which credit is sought

Additional assessments may be considered helpful in determining grade placement. The Admissions and Release Committee (ARC) will evaluate students identified under the Individuals with Disabilities Education Act (IDEA) and assign them to the best-suited class or grade.

Students who transfer from non-accredited secondary schools, which includes those who enter a public school without a properly certified transcript and from whom an appropriately certified transcript cannot reasonably be obtained, will have their credits recognized according to 704 KAR 3:307.

Any student with a GED certificate may complete the requirements for a diploma through Pathfinder School of Innovation online support.

School Compliance Verification Form

School Compliance Verification Form KRS 159.051  for Homeschool Students may be picked up at 4309 Bishop Lane once the notification letter has been received.

Social Emotional Learning (SEL)

Creating a Culture of Belonging

The Social Emotional Learning Department fosters a healthy and positive school culture. Its goal is to train, coach, and support school staff to create a conducive learning environment for every student. The department assists in implementing Vision 2020 by improving school culture and climate using data-driven approaches. It offers intensive training to address real-world challenges.

Student Relations

Specialized Options

  • Liberty High

  • Phoenix School of Discovery

  • Georgia Chaffee Teenage Parent Program (TAPP)

  • Pathfinder School of Innovation

Behavior Support Schools

  • Breckinridge Metropolitan High

  • Minor Daniels Academy

About Us

The Office of Student Relations provides behavior support for schools, parents, and students. It offers resources to cope with substance abuse and other issues that can hinder learning and assists in placing students into the appropriate Area 5 schools.

Applying to Middle and High Specialized Options

Students and families interested in enrolling in a Specialized Option (Liberty, Phoenix School of Discovery, TAPP, or Pathfinder School of Innovation) should complete the online referral/application.

For questions or additional assistance, please get in touch with our office directly.

2024-25 Specialized Options​ Application Period

April 1, 2024–February 28, 2025

2025-26 Specialized Options​ Application Period

March 31, 2025–February 27, 2026

Safe Crisis Management

Our Philosophy

The Five C's

1. Committed

We are Committed to the welfare, positive growth, and development of individuals served. 

2. Care

We Care about individuals being served.

3. Consistency

We know that when organizations provide Consistency, they achieve better outcomes regarding staff retention, staff performance, and individual growth.

4. Competent

We believe staff must be Competent when working with individuals.

5. Courage

We believe in professional Courage: "doing what's right even when it's difficult."

JKM Training provides Safe Crisis Management (SCM) training to promote professional training that respects the dignity of all individuals. To get certified, you must complete the online SCM module and pass written and physical skill tests with a minimum score of 85%. The physical SCM training is available in summer and winter sessions, and you must attend a four-hour practice to maintain your certification before the expiration date listed on your SCM certificate.

SCM adheres to best practice guidelines and complies with federal and state statutes defined by 704 KAR 7:160 Use of Physical Restraint and Seclusion in Public Schools. Additional information on restraint and seclusion can be found in the 2023-24 Student Support and Behavior Intervention Handbook (pages 41–44).

Violence Prevention

About Us

The Violence Prevention Department focuses on safety, engagement, advocacy, and support to reduce barriers and promote protective factors for students and families. Our team focuses on supporting youth experiencing trauma due to violence and victims of violence.

The School Psychologist and the Re-Engagement Associates promote mental health wellness by providing personalized, evidence-based interventions for students. The department coordinates services and collaborates with district and community partners to help students impacted by gun violence.

Contact Us

Mancell Elam
Director, Violence Prevention
(502) 485-6276

Ken Martin
Director, Court Liaison
(502) 485-6642

How Can We Help?

The Violence Prevention team assists any JCPS student directly impacted by gun violence. The team will meet with the student and family impacted by gun violence and then determine next steps based on the needs of the individual student.

Call the Director of Violence Prevention if:

  • You know a student impacted by gun violence

  • A student is returning to a JCPS school from an outside agency

Call the Director of Court Liaison if you need:

  • Information regarding the juvenile court process

  • Information around specific student information related to a

    court hearing